Cookie Policy

C9 Shared Teams respects the privacy of all visitors to our website and users of our applications. This Cookie Policy outlines our policy concerning the use of cookies and similar technologies (“cookies”) on C9 Shared Teams.ie, other websites we provide and in C9 Shared Teams applications that you may download to or access on your devices (collectively our “website”).

We may update our Cookie Policy from time to time to reflect any changes in technology or legislation which may affect the way in which cookies are used by us and how you, as a user, can manage them. By continuing to use our website you accept our use of cookies and can opt out at any time in the ways outlined below.

 

What are “cookies”?

Cookies are small text files that are used to store or retrieve information to perform certain functions and remember visits to a website. There are 2 distinct types of cookies – session cookies and persistent cookies. A session cookie is only accessible while your browser is open, and is deleted as soon as you navigate away from our website. A persistent cookie can remain on your computer for a pre-defined period of time, or until they are forcibly deleted. Other technologies including pixels, tags, web beacons or local storage also store and retrieve data on a device and are similar to cookies. A further explanation about cookies is available on: http://www.allaboutcookies.org/.

 

How do I manage or refuse cookies?

If you do not want to accept a cookie you can use your in-built browser or device settings to deny or accept individual or all cookies. The procedure varies depending on browser or device so please visit your browser or device’s settings or help section for more details. Additional information on managing third party cookie opt outs is included below in our ‘Third Party Cookies’ section. If you use our 3Plus app, details below relating to how to opt out from Google Analytics for Firebase are included in the 3Plus app section.

Please be aware that some functionality on our websites requires the use of cookies, and as such, disabling these may result in a deterioration of service (for example, when adding products to your basket for checkout).

 

How C9 Shared Teams uses cookies?

We use information gathered from cookies to help improve your experience on our website, for security and to personalise content and advertising. For example, they help us to identify and customise the experience for you, or to determine the most relevant related products to show you when you’re browsing. The list below details how we use cookies on our website:

Necessary, Functionality and Session cookies

Necessary: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. Examples of necessary cookies we use are JSESSIONID which is used as part of security to access the website or X-Mapping- which is used to route data and page requests to the correct server. These cookies are deleted when you close your browser.

Functionality: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). An example is stack_ch which allows us to track your entire journey on our website or gpv_p12 which captures which page on three.ie you’ve come from prior to the one you’re on.

Session cookies: These are used to maintain your session when you sign in on My3, or when purchasing a product through our online shop. If you choose to deny this cookie, this will affect your ability to purchase online or to remain signed in on your account online. An example of a session cookie is PHPSESSID. The PHPSESSID cookie is set by our website to enable it to store state data. It is used to establish a user session and to pass state data via a session cookie. It helps maintain a logged-in status for a user between pages.

 

Third party cookies

We use cookies served by third parties in order to improve our website; personalise your experience; and understand how our website is used. We also use cookies to make our advertising on other websites more relevant. As described in our Privacy Policy, we may combine data collected about you from other sources (e.g. your contract type and length) with data collected via third party cookies to show you more relevant adverts on and off our website.

Using information collected about you for advertising purposes is known as targeted or behavioural advertising. You can opt out of this behavioural advertising on the web browser you are currently using with an “opt-out cookie” by visiting http://www.youronlinechoices.com/ie/your-ad-choices or by using the specific opt-outs listed below. If you choose to turn off online behavioural advertising it does not mean you will no longer receive online advertising, it means that the advertising you see may not be tailored to your interests or preferences on the web browser you are currently using.

A list of third party cookies is as follows (Please note we are not responsible for the content hosted on third party sites listed below):

CookieMore Information

Google Analytics

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Google Analytics cookies are used to collect anonymous information about how visitors use our website. We use the information to compile reports and to help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. More information is available on: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Adobe Omniture
(s_vi, s_sq, s_cc,s_dl, s_fid, s_lv, s_stc, s_schan, s_skw, s_channeltrafic_p, c_m)
Adobe Sitecatalyst cookies that are used to identify visitors. Information collected includes URLS of pages visited and time spent at each page; searches performed; information about your browser and device and when you clicked on an ad. More information and how to opt out is available on: http://www.adobe.com/privacy/opt-out.html

Additional Cookies

Where required, we will provide further information about the use of any additional cookies on a particular website, application or service when you visit that website, application or service.