Get Started With 4 Easy Steps
Creating a project has never been easier! Once you sign up for one of our subscription plans, we’ll have you fill out our project launch questionnaire and that will ask you everything we need to know.
You will also be able to send us sample works or other materials we may need to get started.
Before we start your project, we’ll schedule a private call between you (or your team) and your assigned account manager. Your account manager will discuss your questionnaire with you and ask you any follow up questions so we get things right. Your account manager will also go over how we work and answer any questions you may have before we move forward.
You’ll receive an email notification from us once a milestone in your project is complete. In this email, we may either need your feedback or final approval. All communications and project deliverables are handled through our project management platform, Basecamp.
Your account manager will always be available through Basecamp, as well as for free phone calls by appointment through their calendar app.
Congratulations, your project is complete! We know how great that can feel. We’ll send you a link through Basecamp where you can securely download your deliverables including their source files. We can also install any development projects directly on your website by request.
Frequently Asked Questions
How is your service different from hiring staff ourselves or working with a traditional digital marketing agency?
What’s more, with C9 Freelancer, we have monthly plans that suit businesses of all shapes and sizes. And in case you go over the allotted hours for your chosen plan, we have low hourly flat fees starting at only $12.50 per hour.
We track your projects performance using reliable time tracking technology and provide you monthly reports so you always know what’s happening during the tenure of your projects with us.
What capabilities are included in your different services?
What are your turnaround times like?
What if I go over my plan’s allocated monthly hours?
These hourly rates are highly competitive, fixed per plan, and remain constant regardless of which specific freelancer service you utilize from our coordinated teams included within your monthly plan.
Check out our pricing page to learn about our various monthly plans, their allocated hours and our fixed hourly rates for additional consumption.
What if I am not happy with the quality or efficiency of work produced?
All our freelancers’ hours are tracked carefully using reliable time-tracking technology which takes screen shots of our staff’s monitors every ten minutes so you can track their productivity in detail at the end of each month. You’ll be able to see exactly what you’re paying for and know for sure that our teams are operating with the perfect mix of quality and efficiency.