Your On-Demand Contact Center Where You Only Pay For the Usage You Need
Stop paying upfront fees, absorbing large operating costs during downtime, or having your customers experience long wait times for an operator during peak periods.
C9 Shared Teams’ On-Demand Contact Center Solution provides unlimited contact center services that you can scale up or scale down 24/7, 365 days a year.
ENJOY UNLIMITED USAGE (billed per minute) FOR:
- Inbound Phone Customer Care
- Email Customer Care
- Live Customer Care
- And more!
C9 Shared Teams On-Demand Contact Center Solution
Unlimited Support for .25 cents per minute ($15 per hour)
For .25 cents per minute or $15 per hour (no minimum commitments or upfront fees), you’ll get full access to our dedicated contact center capabilities which include:
- A Dedicated Account Manager
- Inbound Phone Customer Care Agents
- Email Customer Care Agents
- Live Chat Customer Care Agents
- And more!
Deploying C9 Shared Teams to handle your contact center requirements is easy and includes:
Zero Billing
For 30 Days
Free Training
& Onboarding
Transparent Time
Tracking & Billing
Proven & Battle Tested
Contact Center Staff
Unlimited Ability to Scale
Your Usage Up or Down
We’ve developed an innovative contact center solution during Covid-19 that leverages a globally distributed team of remote seasoned customer care professionals who use the latest hardware and software to provide your brand a professional contact center solution immune from government lockdowns, power outages or natural disasters, internet connectivity issues and more!
We guarantee full disclosure and transparency!
You have full control of your spending!
- Pay only for actual work done – no paid downtime periods like with traditional in-house or outsourced contact center solutions
- Battle-tested rock star with a track record of outstanding performance
- Real-time communication and collaboration with your Account Manager
- A world-class customer care team ready, willing, and able to provide support for your customers 24/7, 365 days per year
Get the same capabilities and results from a traditional contact center but with more flexibility and scale – but don’t take our word for it.
Check out what our clients have to say about C9 Shared Teams below:
We’ve worked hard with C9 Shared Teams for years and they have done an outstanding job of helping our brand build our customer service department. They are experts in developing, training and deploying Philippines-based staff for businesses of all industries and sizes. As a result of C9 Shared Teams, we have seen an improvement in our first call resolution, overall customer service satisfaction, online reviews, brand reputation, and growth. We look forward to continuing to grow with C9 Shared Teams and the entire team they’ve deployed for Amax Group.
ADAM MCENANEY
Accountant Executive Amax Group USA
If you were to put a traditional contact center solution together, you’d have to:
- Source and interview candidates
- Negotiate salaries and hire staff directly
- Cover monthly overhead such as office space, salaries, benefits, equipment, and contact center hardware and software
- Invest in their career training and business development
- Conduct team building
- Replace non-performers and potentially start the whole process over
A traditional contact center team of 10 agents can easily cost upwards of $32,000 per month and may not be fully utilized or capable of handling your inbound contact center traffic .
Enjoy Battle-Tested Contact Center Staff Working Together for Brands Like Yours for Years
In fact, we’re so confident about the quality of service we can provide…
RECEIVE THE SERVICE FIRST AND PAY 30 DAYS LATER
That’s right!
- You can sign up for the service right now.
- Get immediate access to our contact center team.
- Have them start handling your inbound traffic utilizing our flexible per minute billing solution.
And if you’re not happy with the result, just get in touch with us during the first 30 days and you won’t pay a single dime.
That’s the C9 Shared Teams confidence – borne of quality, experience, and expertise.
We’re Rewriting the Rules of Freelancing
C9 Shared Teams was founded on the idea that there is a better way to leverage global teams.
No HR.
No Interviewing.
No complicated financial contracts.
No risk of getting ghosted or working on opposite time zones and experiencing unneeded stress.
